Contact EzeCraftingExpress

If you have any questions or additional comments for us, fill out the form below with all of your details and we'll get back to you within 48 hours. Or feel free to contact us at (678)200-7020 or email at portraitsmade.eze@gmail.com. We are available to take your call between 9am to 6pm EST. 

Disputes & Refund Policy

All sales are final.

By completing a purchase on this website, you acknowledge and agree to the following terms:

• No Refunds: We do not offer refunds, returns, or exchanges on any products or services for any reason. This includes, but is not limited to, dissatisfaction, change of mind, incorrect orders, or failure to read product descriptions.

• Shipping Costs: Shipping fees are non-refundable under all circumstances, including delayed, lost, or returned shipments once the order has been processed and shipped.

• No Chargebacks or Disputes: By placing an order, you expressly agree not to file chargebacks, payment disputes, or claims with your bank, credit card provider, or payment processor (including but not limited to PayPal, Stripe, Afterpay, Klarna, Zip, etc.).

• Authorization of Purchase: All purchases are considered authorized by the customer. It is the customer’s responsibility to ensure all order details, shipping information, and product selections are correct before completing checkout.

• Fraudulent Disputes: Any attempt to file a chargeback or dispute after agreeing to these terms will be considered a breach of this agreement. We reserve the right to provide proof of delivery, transaction records, communication logs, and these Terms & Conditions to the payment processor or financial institution.

• Resolution: If you experience an issue with your order, you must contact us directly before initiating any dispute. We are not obligated to provide refunds but may, at our sole discretion, offer assistance or resolution.

By completing your purchase, you confirm that you have read, understood, and agreed to this Disputes & Refund Policyin full.